Alta Raintree pool

Alta Raintree in Scottsdale

Frequently Asked Questions

What will you do to prepare my apartment before I move in?
Your new home will be in working order, clean and ready to be lived in.
Do I have to be present for a service technician to perform work?
You are more than welcome to be home while your service request is being completed, however, you do not need to be.
Do you have on-site maintenance?
An item in my unit needs repair. How do I get help?
You can call the office or place a service request online through your resident portal.
What happens if I am locked out?
You will need to call the office to be connected with the emergency maintenance line.
Is parking available?
What amenities does the property offer?
Coffee lounge, bistro seating, TV wall, conference suite and soloprenuer spaces, pool and spa, BBQ grills, fitness center featuring a meditation room and massage room, rooftop terrace, private dining space, and outdoor game area featuring lifesize chess/checkers, bag toss, foos ball, and putting green.
During which time periods are the pools and decks available for use?
Between the hours of 9 am- 10 pm.
Is your community pet friendly?
Yes, please check with the office about breed restrictions.
What appliances are standard?
Every home comes with a fridge, stove, dishwasher, microwave, and washer/dryer.
Do you offer furnished apartments?
We do not.
How long does it take for an application to be approved?
Applications can take up to 72 hour to get a result.
What are my options for paying my rent?
You may pay your rent with a cashiers check, personal check, or through your resident portal with a bank account or credit card.
Am I required to purchase renter's insurance?
Yes, we require that you provide a declaration page showing all residents/occupants listed as insured, $100,000 liability coverage, and the property's legal entity listed as an interested party.
Which provider can I use for Internet and cable?
Cox Communications.
If my situation changes can I get out of my lease?
You may break your lease by providing the proper written notice, rent during the notice period, and the cancellation fee.
How do I set up my utilities?
We do not include utilities with your rent.
Is there public transportation within close proximity of the buildings?
Yes, there is a bus stop on Raintree Dr.
Which school district are you in?
We are located in the Paradise Valley School District.
How do I get to your communtiy?
From the 101 Freeway, exit onto Raintree Dr and head west to 87th St and head north. Alta Raintree will be on the west side of 87th, next to Kohls.